Business & Consumer Services: Key performance indicators & metrics

The following table includes eight key performance indicators, which are calculated as defined in the footnotes to the table. We continuously address the adequacy of our key performance indicators based on the growth and ever-changing nature of our business. Each of these indicators provides a different measure of the level of activity on our ecosystem, which we use to monitor the performance of the business.

Year Ended December 31, (1)
2025	2024	2023
(In millions, except percentages)
Fintech monthly active users (2)	78	61	46
Unique active buyers (3)	121	100	85
Gross merchandise volume (4)	65,037	51,467	44,749
Number of items sold (5)	2,429	1,787	1,404
Total payment volume (6)	277,823	196,660	146,738
Acquiring total payments volume (7)	188,105	142,200	115,953
Total payment transactions (8)	15,470	11,355	7,595
NIMAL (9)	22.4	28.2	36.2
Capital expenditures	1,327	860	509
Depreciation and amortization	818	617	524

(1) Figures have been calculated using rounded amounts. Growth calculations based on this table may not total due to rounding. As of December 31, 2024, we no longer disclose the key performance indicator "Number of items shipped." Management believes that "Number of items shipped," as a complementary disclosure to "items sold," no longer provides useful information to investors to better understand our business. Following years of investment, our logistics network currently ships almost all items sold. As such, the two performance metrics, "Number of items sold" and "Number of items shipped," have converged so we no longer see a benefit for investors in disclosing both.